The Contractor must provide Medical Evacuation (medevac) Services for military personnel, DND employees, dependents of military personnel, and dependents of DND employees across the globe and on a 24/7 basis. Medevac includes the following service components:
a. Service Availability & Responsiveness
b. Bed-to-Bed Transportation
c. Priority of Patient Care
d. Category of Patient Care
e. Medical Oversight
f. Patient Delivery
g. Full-Service Coordination
h. Immigration/Customs Requirements
i. Communication
j. Reporting & Documentation
k. Pre-Approved Medevac Related Services
l. Optional Work